After receiving three messages on the FedEx tracker of "customer not home" when we actually were, we had no choice but to go to the main station when the three times and your out message showed up - "held for pick up." We weren't sure where the pick up site was, so we tried to call the main office to find out. Forget it! Unfortunately, the closing time mentioned on the recorded message was 4PM, and it was nearing 3:30. So we decided to take a dry run anyway to get an idea where the place was for a later return visit in the week ahead. That was a mistake. The traffic on the Baltimore-Washington Parkway was ridiculous. It would take at least 45 minutes to get there in good time. So we meandered our way using google maps. When we reached the place, it was a distance from the street, and we were going to turn around and leave, since it was past 4 PM. But I saw a guy sitting at the gate, so we drove toward the entrance and asked him if this was actually the place to pick up packages. He said yes, and thank goodness we asked because he said it was open until 5 PM. Anytime I see "help wanted" on an establishment it makes me wonder about service, and that was surely the case here. We walked into this huge warehouse and had to get authorized to enter, checking ID and going through a metal detector. It all seemed so haphazard and confusing and we had little hope the package would be found - but it was. We didn't even bother to ask why the driver didn't simply deliver the package to our house as the address was correct and the truck stopped there every day. When we got back home after driving in the heavy traffic in the opposite direction, we opened the box. Please don't send alcohol through the mail. It's just not worth the trip to pick it up!
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