Friday, April 11, 2014

My MedStar Connect

Both my husband and I had careers in healthcare. He was a surgeon, and I was a nurse in the corporate office. We were used to being in any health care environment, navigating though them, and knowing who to go to and who to stay away from. Since we moved to DC, it's a coin toss. We have no idea about where, what or who. So we decided to stay in the neighborhood for primary care, annual visits, and routine labs, etc. Since everything is on line these days, we also have an account with Med Star, so you can use the portal to make appointments, ask questions, renew prescriptions, or request results of lab work and tests. My husband had his annual visit this week and wanted to see the lab results. They were supposed to be a available on line. The cholesterol and BP were available, but not the other blood work. Whenever we tried to check for it, we just couldn't get through. Now there is another level of authorization that requires more passwords and user names. We decided to just ride over to the office and request a hard copy of the results. Some things are just a pain in the neck to get to.  Luckily, the office is just down the street and he was in and out in five minutes. But regardless of the way you get the results, the best part was that everything was completely in the normal range. We couldn't be happier, even though we really miss all those familiar faces. 




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