Cascade Pod Does Not Dissolve in Dishwasher - Sometimes

Sometimes it does, sometimes it doesn’t. Since we have been using the dishwasher more than we ever did, I made sure we would have enough cascade pods and rinse to handle the extra load. We never had luck with dishwashers in the past. Our Capitol Hill model would no longer work with cascade liquid so we started using pods. In our new condo in northern Virginia it was the only appliance we had that worked when we moved in. The microwave wouldn’t heat, the oven didn’t hold a temperature and required a replacement, and the refrigerator filter was impossible to remove. Now it’s been a year and signs are showing there may be issues. The cascade pod doesn’t always “melt away” leaving the contents less than clean. So I looked up why that might be happening - make sure the slot the pod is placed in is working (opens and closes); check the filter on the bottom to be sure it is clean; and check the water temperature - it needs to be about 149-150 degrees. I did all the above and the last one seemed to make the most sense - because the pod not dissolving is very inconsistent. So before we turn the dishwasher on we run the faucet until the water is hot and then start the dishwasher. My husband doesn’t always use hot water at the sink so that might be the reason, although it seems strange. Since we’ve been adjusting the temperature there hasn’t been a problem. But it’s only been two times. You can certainly tell the difference when it works right - no pod residue, and sparkly shining dishes, glasses and silverware. When it works it really works. When it doesn’t it leaves a sort of soapy film. We will keep our fingers crossed - and turn on the hot water.