ZocDoc With Dr. Marjan Yousefi

Making appointments with physician offices can sometimes be painful. It wasn't always that way. I've been trying to make an annual appointment with my internist for the last three months. Every time I call they say I need to call back at the end of the month, the scheduling system has been updated, or some other nonsense. I wanted to switch physicians over this but decided that changing all the prescriptions is even more of a hassle. Recently I needed to schedule an appointment with a dermatologist and started looking on line and discovered ZocDoc. You enter your insurance and see who accepts it, read reviews, and office locations and select someone - in this case it was Dr. Marjan Yousefi. The rest is a piece of cake. Once the appointment is made, forms can be filled in on line so as not to deal with all that in the office. A confirmation email is sent, the physician office calls to verify, a reminder email about the appointment is sent a week in advance and then the day before. Following the visit, another email is sent to evaluate the visit, and a final notification is sent if a follow up appointment is required. I tried using this system with my internist, because she was also listed - but couldn't even get past step one. I notified ZocDoc to ask why it wasn't working, and they followed up right away and said there was an issue with her office - MedStar. All I can say is after working thirty years in health care and having a retired surgeon as a husband, it's simple to figure out which approach is more acceptable. One reminds me of Milwaukee, and the other reminds me of DC. Can you tell which one is which?!