Showing posts with label BlogTouch pro. Show all posts
Showing posts with label BlogTouch pro. Show all posts

Sunday, March 24, 2019

BlogTouch Pro Not Working

I’ve been blogging for several years with daily entries about living on Capitol Hill and other assorted topics. Unfortunately, the BlogTouch Pro App has been out of commission for the last several days. When I upload photos to the entries large white boxes appear instead of photographs. And because my photos are such a big part of the blog, it’s rather pointless. So I have communicated with the app developer to check on the status. It appears that Apple is taking longer to do the quality assurance on the revised app that will supposedly fix the problem. I keep checking back every day, and still no update. Usually whenever I’ve had an issue with the app the developer is quite responsive. I hope it gets fixed soon as this is the longest time period I’ve ever gone without posting. For anyone who follows my blog I apologize for any inconvenience! Unfortunately I can’t share a photo. 

Monday, July 30, 2018

BlogTouch Pro Help

I have been blogging every day for almost ten years? It started as a laptop version, then migrated to my iPad and iPhone. It used to be a website, but now it's an app called BlogTouch Pro. I use it primarily as a photo blog. By now there must be thousands of pictures stored somewhere out there. Last week I was not able to publish an entry about LLBean rain shoes. I tried it a couple of times, then deleted the attached photos just to see if it would publish. And it did. But then I contacted the app support desk and requested some help understanding what may have happened. I got an immediate response from Alexandru. He was extremely patient and responsive and we kept at it until the issue was resolved - though it took a lot of back and forth and a lot of screen shots. It doesn't take much for an extra space or a capital letter to throw it off. Apparently my pictures from Blogger are stored in Picasso in the current Dropbox album which was now full. So I had to add another album and call it "BlogTouch for Blogger." I had blog touch as two words, then the "for" was capitalized... I attempted to update the LLBean entry and kept getting nowhere until the last screenshot revealed the problem. All I know is it is back to working again and I really appreciate the help. It wasn't the first time I needed it and probably won't be the last. I'm just glad I could finally figure it out. Thanks Alexandru!