Kohler Faucet Replacement

It’s only been a little over two years. Our Kohler kitchen faucet never worked. The bonnet piece of the handle kept falling off and that prevented us from turning the faucet on and off. We ended up using it with the handle upside down - which worked - but we were always worried it would break off. I communicated with Kohler on two occasions. Both times the replacement handle and bonnet were sent to us free of charge. We looked at the how to video hundreds of times and it just never worked - it’s either a design flaw or a defective piece of junk. Our go to handy man couldn’t even get it to work. So when our Kohler sink started sinking, we decided to finally replace the faucet too. We ended up having a Delta faucet installed. It’s not as glamorous and a lot less expensive, but it is certainly functional. It has a light on the bottom that shows the water temperature, but also has a handle free mechanism where you can tap it to turn it on and off. But I wanted to let Kohler know how dissatisfied we were with their product. And, as expected, they responded by offering to replace the whole thing. Unfortunately since we had already replaced the old one, we won’t be installing this one until we need to - which hopefully won’t be for a long time. But we will have the replacement in storage just for the satisfaction of getting “reimbursed” for all the trouble. We are very happy with the new Delta faucet. Gee, I wonder why our old faucet model was discontinued? 

Delta Kitchen Faucet Features

Although the Kohler kitchen faucet looked marvelous in our new condo in northern Virginia, it never worked. We requested a bonnet and handle replacement twice. I watched the video at least 100 times and it was no use. As our Kohler kitchen sink was literally sinking off the under mount brackets, our “go to” all around handy man came to the rescue. And he couldn’t even get that faucet to function. So rather than worry about it falling apart again, we asked him to select and install a new faucet. He brought with him a Delta touch faucet - perfect for covid and dirty hands. You don’t need to touch the handle to turn the water on - just touch any part of the faucet with your arm, etc. Even though it’s a lot smaller structure and less decorative, it is very functional. And we are interested in function at this stage. But our “go to”handy man isn’t into reading instructions. So after he left I read about all the features. After reading the materials and watching a video on how to install it, I learned three things. The first was that there is a light on the bottom of the faucet that tells you the water temperature. Second, the light is supposed to blink when the batteries are low. But the sensor wasn’t hooked up. When I looked under the cabinet the sensor cord was just hanging loose. So I attached it to the black box and was delighted to see that’s all that it took. Now the light shines blue for cold and red for hot. Third, the battery pack holds either six AA batteries or three C batteries. The package came with AA’s, but it’s a nice thing to know. You just remove the inside plastic part depending on your preference. Then I turned the black spray control buttons side down so the faucet had a cleaner look. I always read instructions on anything before I open or use it. So I’m glad I read about the faucet. Otherwise we would have never known about all the features.