Kohler Faucet Replacement

It’s only been a little over two years. Our Kohler kitchen faucet never worked. The bonnet piece of the handle kept falling off and that prevented us from turning the faucet on and off. We ended up using it with the handle upside down - which worked - but we were always worried it would break off. I communicated with Kohler on two occasions. Both times the replacement handle and bonnet were sent to us free of charge. We looked at the how to video hundreds of times and it just never worked - it’s either a design flaw or a defective piece of junk. Our go to handy man couldn’t even get it to work. So when our Kohler sink started sinking, we decided to finally replace the faucet too. We ended up having a Delta faucet installed. It’s not as glamorous and a lot less expensive, but it is certainly functional. It has a light on the bottom that shows the water temperature, but also has a handle free mechanism where you can tap it to turn it on and off. But I wanted to let Kohler know how dissatisfied we were with their product. And, as expected, they responded by offering to replace the whole thing. Unfortunately since we had already replaced the old one, we won’t be installing this one until we need to - which hopefully won’t be for a long time. But we will have the replacement in storage just for the satisfaction of getting “reimbursed” for all the trouble. We are very happy with the new Delta faucet. Gee, I wonder why our old faucet model was discontinued?