Thermador Warranty Repair Service

We tend to get additional warranties on certain things - like the first year of a new Apple phone, dental insurance, Subaru forester, and Thermador kitchen appliances. It has come in handy for dental crowns and extensive work, and just a bit ago it was used for the Subaru key ignition replacement and it was fully covered. Our Thermador freezer started making weird noises when the filter was changed. Whenever the ice was being made there was a squealing and grinding noise. So we called the 1-800 number and reported the issue. They set up an appointment for the next week and sent a few reminder emails. The repairman showed up earlier than expected which turned out fine. He obviously knew what he was doing just by the way he worked. So we were confident about his confidence. He basically took apart the built in appliance - something we didn’t even know could be done. So that gave us an opportunity to clean under it and and the freezer compartment. He replaced the filter head - which is located in the most awkward position near the floor and all was done. After he left there was a warning beeping noise saying that the freezer temperature was 59 degrees. So I reset the refrigerator and it turned itself on and off and the lights in the house blinked. But then there was a humming noise which didn’t seem right. So after a bit we called the repair service back and requested someone to come back to check it. Of course the phone call got disconnected. So rather than call back we kept checking to see if the freezer was becoming colder and luckily it was. After a couple of hours we started to hear the ice fall and everything seemed “normal.”  I just wish the serviceman informed us to expect what would happen. I should have also asked for his local phone number. But I was happy the work was covered by warranty. 

Subaru Warranty Finally Pays?

Our 2016 Subaru Forester has served us well so far for the most part. It gets routine care and has had a couple of visits for recalls. It has been driven to just about all of the states when we took cross country road trips twice to the west coast and back. And we drove to Florida many times to visit my mom. A couple of weeks ago the key started getting stuck in the column. It’s the one safety feature we don’t have - a keyless entry system. Since it was time for an oil and filter change we asked them to check the key problem. I also remembered that we had an extended warranty through Subaru. Thank goodness we did because the price to fix the key issue was close to $600! We ended up having to pay a $50 deductible. I also requested the $10 coupon for oil and filter change. So it wasn’t as bad as it could have been. But it got us thinking that we might want to start considering a new car - if and when we think we need to go that route. So while we were waiting for the car to get fixed we visited the showroom and checked out the 2025 Forester Touring. In the end we have decided that we can afford to wait a bit since the car only has 88,000 miles and is on very good shape. Of course the new cars look inviting, but we just don’t travel like we used to anymore unfortunately. At least we got away with paying less - although the warranty hasn’t paid for itself yet. Sometimes I wonder if it’s worth it. Regardless, it made our day that it was covered.