New York Review of Books Zinio Discount

My husband doesn’t ask for much - except for subscriptions to the New Yorker and the New York Review of Books. He looks forward to getting his magazines digitally downloaded on his iPad. Every once in a while there is a glitch. For whatever reason the latest edition didn’t go according to plan. That usually means an email to contact the Zinio service and find out what can be done. I thought both of the subscriptions were automatically billed annually. In fact I remember seeing that the New York review of books was due last week. Then my husband said he didn’t get the latest issue. That resulted in an email, but at the same time I got on line and checked his account. Apparently his subscription wasn’t paid - which is why he didn’t get the latest issue. So I paid for it and immediately the issue downloaded. In the meantime the support staff responded by saying that the subscription was renewed and the latest edition was available. I didn’t answer because I had figured out what the issue was. They sent a second email asking if the issue was resolved. I did answer that it was, but also commented that we just renewed, but missed out on the ten per cent discount that I thought I saw and wondered if it could be applied after the fact. He said if I could show proof of the discount he would see what he could do. So I looked at previous emails from Zinio and found one for ten percent. I sent a screenshot of that, and another coupon for “up to fifty percent on certain items” and was pleasantly surprised when Pablo said he would honor the ten percent coupon. My husband didn’t think it was worth the effort, but I like to follow up on things like this. Even though it didn’t amount to much, it’s the idea of it all. 

Zinio New York Review of Books

Whenever a “doesn’t work” message displays on my husband’s iPad, he hands it over to me to fix. I usually ask him to reboot it before I start to troubleshoot. And so was the case when he wasn’t able to open or download a New York Review of Books subscription. He didn’t have any problems the day before, but was getting a weird message which of course no longer existed when I looked at it. It is one of the few items that I thought we had auto renew on through Zinio. I am usually hesitant about putting anything on auto renew - having been fooled one time. But to try and figure that out was I even more difficult. So I just opened the app and looked at the account information and couldn’t find anything. Then I just wrote to the Zinio contact to let us know the status of our subscription. Before I got an answer I queried our emails for past correspondence and found the renewal notice that was sent in December 2017. So it wasn’t an issue with a past due subscription after all - just a glitch that just happens. Shortly thereafter we got a message from Zinio that shows the steps to access your status. I sometimes have the same problem with iTunes subscriptions - one for the New Yorker and one for Acorn TV. My husband doesn’t have a lot of habits and he loves reading these items on line. So it’s worth this occasional hiccup if it makes him happy. For whatever reason I can usually figure it out, and I won’t stop until I do. Luckily I wasn’t caught up in some other important business at the time. Although I would try to get it right anyway.