Apple Store Visit and New Earbuds

My husband’s 6plus iPhone finally bit the dust last week. So we changed his SIM card to my old iPhone 8plus. But, it was still my phone with all of my settings and notifications. I knew we needed to change the account owner to him, so we went to the Apple Store at Tyson’s to get some help. It took about an hour, but we got his phone taken care of and the person who helped us was really pleasant. Of course when we got home the email wasn’t working right so we may a need to make another trip because we have to have the battery replaced in that phone as well as his iPad. We have never had the battery replaced in any device. Unfortunately we didn’t get his old phone fixed in time and it can’t be salvaged. So we no longer have a back up. In the meantime we got my husband a pair of earbuds. He’s always struggling with the wires and most of the devices no longer have a slot for them anyway. And he routinely uses them and the wireless option should work well - we hope. My wireless hearing aids serve the same purpose. I also got a plug for my new phone so I can charge my watch at the same time. Now we need to make another appointment for the batteries to get replaced. It’s nice to have an Apple Store just down the street. I usually use the on line chat for most issues, but some things just can’t be avoided. We can take our morning walk while the work is being done anyway. I just need to figure out why his email isn’t working. 

Apple Store Visit for the IPad and a Dead Battery

It started last night. Our first generation IPad would not charge. We rebooted it, tried different cords, different outlets and couldn't get past the red battery image on the screen. I finally made an appointment for the Genius Bar at the Clarendon Apple Store for 2 PM today. My husband could not live without this device that he uses primarily to read and surf. Of course, I also knew the day would be completely occupied correcting whatever the problem was. And so it was. We headed out for lunch early and drove over to Virginia. The customer support is always good, and the problem was diagnosed immediately. It actually was a dead - or soon to be - dead battery. We've used this device every day since we got it almost four years ago. This was also the device that reignited my interest in art, except this time it was digital. So when I upgraded to an iPad 3, my husband inherited this one. Unfortunately for us, I did not back up the thing before we left. I never back up the devices anymore because the iPhones my iPad  are all wireless except for this one. So a work order was processed to exchange our device for a new iPad and we would have to return after we got home and backed the thing up. I was hoping I would remember what to do. Luckily it went well, and I then wiped out the data on the device we would be returning. So we drove back over to the Apple store and it took a few minutes to get it updated to the latest operating system. When we got home I connected the new iPad to the laptop using the new cable. The older one was actually fried in a few spots and also overheated when we used it to charge. The backup went smoothly, except for the email set up and wifi password, and we need to add all the apps that didn't reappear. It's always a pain in the neck to have to go through all of this but I am happy that there are several Apple Stores in the neighborhood. It would certainly be more of a mess if they weren't around. I am still amazed how these devices work, and how every time we need to upgrade or get a replacement, the process to restore the settings gets easier and easier. Or maybe I am just getting better at it!