Dyson Air Purifier on High all of the Time

We’ve had our Dyson humidifier/air purifier for a little over a year. It’s not an easy machine to like. We have had it in the shop once because the humidifier stopped working. So they exchanged a major part at no charge. I’m just glad we have a Dyson repair in the neighborhood. For whatever reason the machine was constantly running on high - which can be disturbing if you want to have a quiet house. So I cleaned up the filters again and it started to behave. Shortly thereafter, the machine not only would remain on a very noisy high, but it was reporting really high levels of bad air. This was something new. Rather than communicate with the Dyson people I just googled the problem and found an article. I kept my fingers crossed that it would work. Apparently there are sensors on the outside of the machine that can get clogged. You need to brush off the air vents that house the main filter on the outside of the machine. But you also need to vacuum the sensors to remove the particulate matter. So we dragged out our Dyson vacuum and attached the small nozzle so we could really ensure a tight closure around the three sensor areas. After that we both crossed our fingers when we turned the machine back on. We were happily surprised that the machine went back to it’s normal settings and the air readings went from purple back to the normal zone. I’m not sure how we would figure these things out without the internet help. I’m just glad it worked. So far the machine has been functioning better. Let’s see how long it lasts. 

Dyson Deep Clean

As with anything mechanical it always requires some sort of routine update or maintenance. It’s no different for the Dyson air purifier/humidifier. And we also have hard water, so the machine needs to be deep cleaned every so often. We got a message that the machine would require a cleaning 36 hours before it was due. You also know you need to do it when the orange light blinks on the machine itself. I learned the hard way that you really need to wait for the machine to blink because it’s the only way to get the cycle going. There is no manual push button if you want to do it yourself. If there is, no one gets back to you on how to do it. We already had to get a new part after the first one failed after just one year. At least the exchange was easy enough and we were lucky to have a Dyson repair shop in our area. So this was the first deep clean we did on the new machine and we needed to get some citric acid first. It’s really not that difficult but it makes me wonder if it really makes any difference. I always get the you tube video so I can watch how to do it correctly. The citric acid water basically sits in the container for an hour. Fresh water is then added and that’s all there is to it. This year I need to remember to empty the water completely from the container when the humidifier function is not being used. I think that’s what clogged up the filter mechanism last time. And there was no amount of citric acid that would fix that. 

Dyson Humidifier Water Pump Repair

It gets pretty dry in the house during winter. I’m surprised we don’t have an April Air type gadget on our HVAC system. In order to combat the effects of the dry air that wreaks havoc on the interior but also is not healthy, we got a Dyson humidifier/air purifier last January. Dyson has a great marketing campaign and we fell for it. We have a vacuum cleaner, light, and this device. It wasn’t cheap either. I routinely carry out the deep cleaning instructions and care for the equipment as directed. But the humidifier stopped working after we heard a very weird sound and just after I did a deep clean. The device can be controlled manually and also on the app. The app was showing that the water pump had a problem and I could no longer control the humidity. I had several email and text conversations with Dyson. They were going to send me a water pump, but then sent another message that I should take the device to the Dyson repair center in Fairfax. Luckily we have a service center in our area. So yesterday we drove over - about five miles away - and the place had a line of people waiting. There was one technician there. We filled out a card and waited our turn. I had the warranty info and photo of the water pump failure from the app ready. The tech took the machine and evaluated the problem, switched out the water pump, and that was it. He was surprised there was a problem given the machine wasn’t even a year old. But the experience was completely hassle free and I can say that it is back to working condition. I’m glad we have a Dyson service center in the area. They actually send out emails occasionally to remind you to bring your equipment in for health checks. Not a bad deal all in all. I would rate the experience as excellent. I also read on the internet that the problem we had was not unusual - so much so that several people just were given new devices without any argument. Great service? It is for us. 

Dyson Pure Humidify + Cool Machine

My husband has allergies but we don’t know from what. The house gets really dry in the winter. We don’t have an Aprilair device on our HVAC. Put all that together, and we decided to try the Dyson Humidifier, fan, and air purifier device. We really like Dyson products - sort of like Apple products. We already own the vacuum cleaner, fan, and recently a floor light fixture. So after a lot of research, we ordered a unit last week. Because we already own Dyson products we get the customer discount by buying it directly through Dyson. We were using a cheap small table top humidifier, but it needed to be cleaned all the time, filled all the time, and left white residue on everything - not good for the lungs. We had a really nice air purifier in our DC condo, but left it there when we moved - thinking we wouldn’t need it. Since the pandemic, anything that keeps the air even fresher in the house is worth it. The unit arrived yesterday and I love it because it’s a gadget that is run both manually with a remote or by using the Dyson app. The machine was very easy to set up, has a large water reservoir, was synced using WiFi. I put it in the corner of the dining room. It is also synced with the outside conditions of the city we live in, and shows the values for air quality, humidity, and pollen as well as particulate matter data. I’ve always loved gadgets and such so this is another one to learn about. It also has a self cleaner and filters that need to be switched out when required. Unfortunately Virginia has hard water so the machine will require more frequent cleaning. Everything you need to know about is on the app. I’ve left the settings on auto and this morning it was humming to increase the humidity and the water level was one half depleted - so I know it’s working. I’m just hoping it helps with any allergy mitigation but have my doubts. It’s a large piece of equipment but it is sleek and blends in. Now I need to learn more about all of it’s functions.