Subaru Response to No Gas Warning Light

We have had three Subaru vehicles. The first one was an Outback and the last two were Foresters. When we bought our last car, we received a thank you gift in the mail - a handsome carry on luggage piece. It was unexpected. In February, when we were returning home on I-95 from Florida after my mom’s funeral, our car ran out of gas in Savannah, at rush hour. I don’t know how we lived to tell the tale as we were in the middle lane and had to move to the side of the road. It was horrible since we did not get any warning or indication there was even a problem. Our instrument panel showed 70 miles left and we were two miles from our exit. Normally we fill the gas tank long before it ever gets near empty. This is the one and only time that we didn’t. So I wrote a letter to Subaru with our concerns. I also read that the gas warning light was an issue with the outback but not the forester. The response was to have the dealership service shop check the car’s system out. We did - but they couldn’t find anything nor could they replicate the problem. The results were sent to Subaru. I’ve had a few back and forth conversations about the incident and am still unhappy that it happened. But in the spirit of customer service we were given a $150 service credit good for one year. Yesterday we got a surprise package in the mail that contained a pair of Rayban sunglasses and a stuffed animal Douglas dog wearing a Subaru bandana. It was a nice gesture, but I can only think of what might have happened with no gas, on the freeway, in the rain, at rush hour in an unfamiliar town after a funeral. Rest assured the gas tank will never fall below half. I appreciate the Subaru gesture and the recognition that something bad happened. I just wish they could have found what caused it.