Dunkin Donut Coffee Refund at Giant

We rarely, if ever, return anything after it is purchased. Yesterday we did our usual grocery shopping at the neighborhood Giant. We always cash in our rewards and also look for on line coupons. When we got to the coffee section my husband usually picks whatever is on sale. So he picked up a large bag of Dunkin Donut coffee thinking it was $5.99. When we got home I always check the receipt to see the overall cost of things. I was surprised to see that the Dunkin Donuts coffee was actually $11.99 - not $5.99. But what made it more confounding was that it was decaffeinated. Neither one of us would drink that in the morning. If it was regular coffee we would have just kept it. But we knew we wouldn’t ever use it - except for a rare evening decaf after dinner if we had guests. And that hasn’t happened in over three years. So we decided to see if we could return it for a refund. And, we forgot to pick up a melon earlier in the day so the return trip would service two purposes. We arrived at the customer service counter with the receipt and the product. The guy was smiling and said we didn’t even need a receipt. He made the refund without a fuss and credited it back to our card. Then we went and picked up a melon and my husband found an Opal apple he wanted to try. I don’t mind doing self check out but haven’t figured out how to process products without scan codes. The lines were kinda long but one of the cashiers who usually looks out for us opened a register to check us out. So it pretty much was an even exchange. I suppose it helps to go to the same place for things and be nice to everyone we see. At least we see it that way.