Subaru Tire Replacement With Coupon

We have been holding on to a Subaru coupon since last year. We got it because of a very dangerous circumstance on the freeway in Savannah - our car ran out of gas without any gas light warning and we still had at least forty miles left. It’s a long and scary story. Yesterday we had an appointment for two tire replacements and an on star update. The visit started off a bit rocky when the loaner car we had requested wasn’t available. The person handling our business said we didn’t request it and I showed him the email that stated very clearly that it had been requested. Another service person overheard the conversation and a car appeared out of nowhere. From that point on my husband was really annoyed. Following that problem, every phone call and conversation afterward was more than cordial - I’m sure he was trying to make up for the accusation and he knew he was inappropriate. It was odd because we have worked with him before and the service at this dealership is typically quite good. Anyway, we ended up finally using the coupon for the two tires, and realignment - it covered about a third of the cost. Now we need to have the brake linings checked on the next visit in September. We sure aren’t driving like we used to. Our cross country trips have come to a screeching halt and the car rides around here are limited. Life goes on, but in a very weird way.