Thermador Filters Arrived

We just replaced the filter in the Dyson air purifier. Those things are not cheap! The HVAC filter was also just replaced and we are still waiting for the prepaid  “spring” HVAC and water heater checkup. After spending several sessions back and forth with Amazon about a third party vendor who sells junk filters, we finally decided it was time to order the filters from Thermador rather than suspicious vendors at Amazon. We are still waiting for a refund. We decided to get a three pack to save the hassle of ordering all of the time. The filter is placed in a very peculiar location - at the bottom of the unit behind the freezer drawer. You literally need to get on the floor to remove and replace the item. So when the reminder came on the screen that it was time to finally replace the filter we were glad that the Thermador filters finally arrived this week. Because we have been having issues with faulty filters we were nervous about these too. The instructions said to keep the slot horizontal once it was inserted. We did, and nothing happened even after resetting the filter menu option. So we pulled it out and tried it again, reset the filter option and still nothing happened. So I went back to my photo library to three years ago to see how the notch was set. It wasn’t in a horizontal position; it was on an angled position and there was actually a notch that was barely visible to show the correct position. When we turned the filter to that angle the refrigerator made a very strange noise. So we reset the filter option again and waited to see if the ice would start to tumble. This time it worked. The last thing we wanted to do was call for service for such a nonsensical thing. We had to do it before. I’m just glad we didn’t need to do it again.